Daud MDS. Peran Pengembangan Soft Skill Karyawan Dalam Meningkatkan Kualitas Pelayanan Pada Food And Beverage Department Raz Hotel And Convention Medan. EJTR [Internet]. 2023Aug.25 [cited 2024May18];5(01):108-22. Available from: http://ejurnal.polnes.ac.id/index.php/edutourism/article/view/455